Tranquility COVID-19 Safety Policy

How we are making Tranquility safe for you to return to relax within the treatment room.

Track and Trace - 

As of the 24th September we will be following the Government guidelines for Track and Trace. If you have an appointment booked in please scan the QR code from this webpage or alternatively displayed as you arrive. This is to ensure your safety as well as that of other customers. 

QR Track and Trace code.PNG

Tranquility Track and Trace QR Code

Prior to arrival - 

I will ask you to complete a short Covid-19 Health Questionnaire to confirm that you are medically fit to receive a massage treatment in line with the Governments Covid-19 guidelines. 

On arrival - 

Please wait at the double green gates to the left side of the building of 59 Landford Way, Bournemouth, BH8 0NY and I shall collect you at the time of your appointment and show you through from the garden to the treatment room.

Therefore, please ensure you are on time for your appointment (if you are early please kindly wait and I will be with you at the time of your appointment). Please Scan the QR code from the NHS Covid-19 App to register your attendance 


Hand sanitisation 

Please wash your hands before arrival and before you leave the treatment room, hand Sanitiser will be provided, and I request sanitising prior to entering the treatment room and leaving the treatment room (I shall be washing my hands and sanitising before and after your treatment)


Face coverings - 

I will be wearing a face shield and or mask throughout the appointment, I will also request you wear a mask to your appointment and during your treatment unless you are face down on the massage couch.


Temperature check - 

To ensure safety is maintained as much as possible I will ask to take a temperature check on arrival using an infrared temperature gauge. Anyone with a temperature over 37.8 Deg C will be asked to reschedule their appointment. 


Towels - 

I have plenty of fluffy towels in stock to ensure each appointment will have fresh, clean and sanitised towels

Toilet facilities - 


There will be toilet facilities as there was before, with a choice of Neils Yard Organic Hand Wash or protecting On Guard Foam Hand Wash and a disposable hand towel for your use.

Cleaning of the Treatment room - 

I will be ensuring a deep clean of the treatment room and toilet facilities are carried out before and after every appointment and there will never be overlapping appointments.

Drinks - 

Please bring your own water if possible however I do have disposable cups if required.


Payments -

Card payments preferred either by card machine, I can also send a link to you for the card machine prior to your appointment – alternatively cash will be accepted but please bring the correct amount.


Please bring only essential items with you into the treatment room.


My priority is for safety and to ensure you feel comfortable throughout your treatment and the treatment you receive at Tranquility will be the same as before. I cannot wait to welcome you back, I have missed you.